Here at PuroAir, our passion lies in delivering scientifically validated, supreme quality products designed to meet your needs and exceed your expectations. We stand by our Purifier Limited Warranty and Lifetime Warranties, which apply exclusively to items bought directly from us or through our Authorized Resellers.
Please be aware that products purchased from unauthorized third-party sellers, including unauthorized third-party sellers on online marketplaces, are not covered by PuroAir's manufacturer's warranty. add a new paragraph after this one: Products purchased from unauthorized sellers may be previously used, altered, counterfeit, or otherwise ineligible for warranty coverage. Because PuroAir cannot verify the authenticity or handling of these products, they are not covered by the manufacturer's warranty. PuroAir reserves the right to verify the original purchase source and request proof of purchase before providing warranty service.
For warranty service, please contact our Customer Support team via help@getpuroair.com, and we will guide you through the warranty service process.
For more details on PuroAir's product warranty, please refer to the full terms here. We are committed to assisting you and ensuring that your experience with our products is as seamless as possible.
A PuroAir Authorized Reseller is a retailer that has been expressly approved by PuroAir to sell new, genuine PuroAir products. Purchasing from an Authorized Reseller helps ensure you receive an authentic product, manufacturer warranty coverage, and access to PuroAir customer support.
Authorized Resellers:
- Amazon - PuroAir Official Store (seller: Elevate Your Home)
- Amazon - PuroAir HVAC
- Walmart.com
- Walmart In-Store
- BestBuy.com
- TheAirPurifierStore.com
- RemembertheFilter.com
Not sure whether your retailer is an Authorized Reseller?