Filter Life Low - What Does the Alert Mean?

Seeing a "Filter Life Low" alert on your PuroAir air purifier? Don't worry! It's simply a reminder that your filter is approaching the end of its recommended service life. The alert is designed to help you plan ahead so you'll have a replacement filter ready when it's time to change it.

Many customers wonder whether they should replace the filter immediately when they first see the alert. In most cases, the answer is no. Your purifier can continue operating normally until the filter life reaches 0%. This gives you time to wait if you are currently on a subscription plan.

What Is the Filter Life Low Alert?

Your PuroAir air purifier tracks estimated filter usage over time. As your filter accumulates airborne particles such as dust, pollen, pet dander, smoke, and other pollutants, the purifier gradually counts down the remaining filter life.

When the remaining filter life becomes low, the unit displays a Filter Life Low alert. This is an early notification, not an indication that the filter is already full.

Think of it like the low fuel light in your car. It's letting you know it's time to prepare for a replacement, but you don't have to stop driving immediately.

Should I Replace My Filter Right Away?

No. We recommend continuing to use your current filter until the filter life reaches 0%.

The Filter Life Low alert is intended to give you enough time to:

• Order a genuine PuroAir replacement filter.
• Have the new filter ready when replacement is needed.
  
• Avoid any interruption in air purification.
  

Replacing the filter before it reaches 0% may mean you're not getting the full usable life from your current filter.

What Happens When Filter Life Reaches 0%?

Once the filter life reaches 0%, it's time to replace your filter.

Follow these simple steps:

1. Turn off and unplug your air purifier.
2. Remove the old filter.
3. Install a new genuine PuroAir replacement filter.
   
4. Close the purifier and plug it back in.
   
5. Reset the filter life indicator by holding down the Filter button for 10-15 seconds.
   

After resetting the filter indicator, the purifier will recognize that a new filter has been installed, and the filter life display will return to 100%.

Why Doesn't the Filter Life Automatically Return to 100%?

The purifier cannot automatically detect when a new filter has been installed.

That's why you'll need to manually reset the filter life indicator after replacing the filter. Resetting tells the purifier to begin tracking the life of the new filter from the beginning.

Once the reset is complete:

• Filter life returns to 100%
• The Filter Life Low alert clears
• The purifier begins tracking the new filter's service life

Can I Reset the Filter Alert Before Replacing the Filter?

No. We recommend only resetting the filter life after installing a new filter.

Resetting the indicator without replacing the filter will cause the purifier to assume a new filter has been installed, even though the existing filter has already accumulated months of use.

Tips to Get the Most From Your Filter

Filter life can vary depending on your home's air quality and environmental conditions. Homes with pets, wildfire smoke, heavy dust, or high pollen levels may require more frequent filter replacements.

To maximize filter performance:

• Vacuum and dust your home regularly.
  
• Keep doors and windows closed during poor outdoor air quality events.
  
• Run your purifier consistently for continuous filtration.
  
• Always replace filters with genuine PuroAir replacement filters for optimal performance.
  
• Sign up for the PuroAir subscription plan, saving you time and money. 
  

Frequently Asked Questions

Why am I seeing the Filter Life Low alert if my purifier still seems to work?

The alert is a preventative reminder that your filter is nearing the end of its recommended service life. Your purifier can continue operating until the filter life reaches 0%.

Can I continue using my purifier after the alert appears?

Yes. We recommend using the current filter until the filter life reaches 0%, then replacing the filter and resetting the indicator.

When should I reset the filter life?

Reset the filter life only after installing a new filter.

What should the filter life be after replacing my filter?

After installing a new filter and completing the reset procedure, the filter life indicator should return to 100%.

Keep Your Air Purifier Performing at Its Best

The Filter Life Low alert is simply a helpful reminder, not a warning that your purifier has stopped working. Continue using your current filter until the filter life reaches 0%, then install a new genuine PuroAir replacement filter and reset the filter indicator. Your purifier will return to 100% filter life and continue delivering clean, healthy air throughout your home.